Billing Terms and Conditions
Payment Policy
1. Accepted Payment Methods
At Relvito, we provide secure and convenient payment options. We accept:
- Credit & Debit Cards: Visa, MasterCard, American Express, Union Pay
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders – contact us for details)
All payments are processed in British Pounds (GBP).
2. Payment Processing
- Full payment is required at the time of purchase.
- Orders are only processed and shipped after payment is received.
- If your payment fails, the order will not be confirmed.
3. Pricing & Currency
- All prices on Relvito are listed in British Pounds (GBP).
- Prices may change without prior notice.
- Applicable taxes and shipping fees are calculated at checkout.
4. Secure Payment Processing
Relvito uses SSL encryption and trusted payment gateways to keep your transactions safe. We do not store your credit card or payment information.
5. Refunds & Chargebacks
Refunds are processed according to our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@relvito.com.
6. Fraud Prevention
Relvito reserves the right to cancel or hold any order suspected of fraud or unauthorized activity. Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: Relvito
Address:6 Culross St, London W1K 2DS, UK
Email: info@relvito.com
Phone: +44 7774 702699
Customer Service Hours: Monday to Saturday | 9:30 AM – 7:00 PM (UK time)